If you are not happy with a product, please notify us within 7 days and return to Frippery, 43-45 Sir Isaacs Walk, Colchester, Essex, CO1 1JJ. Items returned in a saleable condition will be exchanged or refunded. Post and Packaging costs are not refundable. We are not responsible for return postage or packages that do not reach us. Please ask for a free certificate of postage at the Post office.